LONG DUONG

User Experience & User Interface Designer

PROFILE

My name is Long Duong and I am a User Experience, User Interface, & Front-End Designer based in Houston, TX. I am a strategic and multidisciplinary designer with an eye for simplicity. My qualities are a decisive go-getter and contemplative thinker with years of extensive experience ranging from software, medical to consulting businesses.

RESEARCH DRIVEN

Forming questions, understanding your audience's role, and identify challenges and opportunities to deliver the results built on trust and shared understanding of business priorities and goals.

RAPID PROTOTYPE

From paper, interactive prototypes to mockups, including page layout and navigational elements to integrate site concept, visual design, interface, and navigational structure and processes.

INFO ARCHITECTURE

Design and implement information structure by studying the concept, strategy, and target audience; envisioning architectural scheme, organization, features, functionality, navigation; evaluating information representation.

USER INTERFACE

An eye for a clean and simple design with the ability to define and translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

USER EXPERIENCE

An essential part of process through empirical observation using both qualitative and quantitative data to identify user needs, pain points, and opportunities to unite user and business value proposition.

WEB DEVELOPMENT

Practical and extensive knowledge on wide range of coding language and software tools necessary for design and web development including applications, software, and technologies.

//
//
//

RESUME

Open to networking and new opportunities — feel free to connect with me to collaborate, share ideas, or discuss how my skills and experience may add value.

CAREER JOURNEY

//

Sr. UX/UI Designer

Dec 2021 - Present

NFP, An Aon Company

Insurance broker and consultant providing specialized property and casualty, corporate benefits, retirement and individual solutions.

//

Sr. UX/UI Designer

Dec 2021 - Present

NFP, An Aon Company

Insurance broker and consultant providing specialized property and casualty, corporate benefits, retirement and individual solutions.

//

Sr. UX/UI Designer

Dec 2021 - Present

NFP, An Aon Company

Insurance broker and consultant providing specialized property and casualty, corporate benefits, retirement and individual solutions.

//

UX/UI Manager

Jan 2019 - Dec 2021

University of Houston

Empower students in their pursuit of learning, discovery, leadership and engagement.

//

UX/UI Manager

Jan 2019 - Dec 2021

University of Houston

Empower students in their pursuit of learning, discovery, leadership and engagement.

//

UX/UI Manager

Jan 2019 - Dec 2021

University of Houston

Empower students in their pursuit of learning, discovery, leadership and engagement.

//

Sr. UX/UI Designer

Jun 2011 - Jan 2019

cPanel, Inc

Provide web hosting software that automates the intricate workings of web hosting servers.

//

Sr. UX/UI Designer

Jun 2011 - Jan 2019

cPanel, Inc

Provide web hosting software that automates the intricate workings of web hosting servers.

//

Sr. UX/UI Designer

Jun 2011 - Jan 2019

cPanel, Inc

Provide web hosting software that automates the intricate workings of web hosting servers.

//

Co-Founder

Jan 2005 - Dec 2013

BE7A LLC

A part time consultant and lead designer.

//

Co-Founder

Jan 2005 - Dec 2013

BE7A LLC

A part time consultant and lead designer.

//

Co-Founder

Jan 2005 - Dec 2013

BE7A LLC

A part time consultant and lead designer.

//

UX/Web Developer

Jun 2007 - Jan 2011

Lloyd's Register Technical Services

A risk-based asset management and task plan strategies.

//

UX/Web Developer

Jun 2007 - Jan 2011

Lloyd's Register Technical Services

A risk-based asset management and task plan strategies.

//

UX/Web Developer

Jun 2007 - Jan 2011

Lloyd's Register Technical Services

A risk-based asset management and task plan strategies.

//

UX Engineer

Feb 2007 - Jul 2007

Ansh Labs LLC

Medical Devices Industry

//

UX Engineer

Feb 2007 - Jul 2007

Ansh Labs LLC

Medical Devices Industry

//

UX Engineer

Feb 2007 - Jul 2007

Ansh Labs LLC

Medical Devices Industry

//

Web Designer

Jul 2001 - Oct 2007

Beckman Coulter - Diagnostic Systems Labs

A specialty technology for reproductive endocrinology and cardiovascular risk assessment.

//

Web Designer

Jul 2001 - Oct 2007

Beckman Coulter - Diagnostic Systems Labs

A specialty technology for reproductive endocrinology and cardiovascular risk assessment.

//

Web Designer

Jul 2001 - Oct 2007

Beckman Coulter - Diagnostic Systems Labs

A specialty technology for reproductive endocrinology and cardiovascular risk assessment.

//

Web Developer

Jun 1999 - Jul 2001

MegaMania Interactive Inc.

A web design services, ecommerce solutions, application development and hosting services provider.The

//

Web Developer

Jun 1999 - Jul 2001

MegaMania Interactive Inc.

A web design services, ecommerce solutions, application development and hosting services provider.The

//

Web Developer

Jun 1999 - Jul 2001

MegaMania Interactive Inc.

A web design services, ecommerce solutions, application development and hosting services provider.The

//

Graphic Designer

Jun 1999 - Sept 1999

Houston Creative Connections (Known as Aquent)

A professional services firm in helping comopanies to make use of people, processes, and tech more effectively.

//

Graphic Designer

Jun 1999 - Sept 1999

Houston Creative Connections (Known as Aquent)

A professional services firm in helping comopanies to make use of people, processes, and tech more effectively.

//

Graphic Designer

Jun 1999 - Sept 1999

Houston Creative Connections (Known as Aquent)

A professional services firm in helping comopanies to make use of people, processes, and tech more effectively.

//

Graphic Designer

Jul 1997 - Jun 1999

Silver Express Fine Sterling Silver

A manufacturer of sterling silver, stone, and bead jewelry.

//

Graphic Designer

Jul 1997 - Jun 1999

Silver Express Fine Sterling Silver

A manufacturer of sterling silver, stone, and bead jewelry.

//

Graphic Designer

Jul 1997 - Jun 1999

Silver Express Fine Sterling Silver

A manufacturer of sterling silver, stone, and bead jewelry.

/
/
/
CONFERENCES+SEMINARS+EDUCATION
CONFERENCES+SEMINARS+
EDUCATION

//

May 2023

ConveyUX

//

May 2023

ConveyUX

//

May 2023

ConveyUX

//

Sept 2019

Cascade CMS Training

//

Sept 2019

Cascade CMS Training

//

Sept 2019

Cascade CMS Training

//

Mar 2018

NNGroup UX Conference / Certification Credits

//

Mar 2018

NNGroup UX Conference / Certification Credits

//

Mar 2018

NNGroup UX Conference / Certification Credits

//

Jun 2017

Financial Forecasting / American Management Association

//

Jun 2017

Financial Forecasting / American Management Association

//

Jun 2017

Financial Forecasting / American Management Association

//

Sept 2016

Mozcon / Digital Marketing

//

Sept 2016

Mozcon / Digital Marketing

//

Sept 2016

Mozcon / Digital Marketing

//

Nov 2015

Future of Web Design

//

Nov 2015

Future of Web Design

//

Nov 2015

Future of Web Design

//

Jan 2014

Agile Marketing Boot Camp

//

Jan 2014

Agile Marketing Boot Camp

//

Jan 2014

Agile Marketing Boot Camp

//

Sept 2013

User Experience Training / Kelsey Rugar

//

Sept 2013

User Experience Training / Kelsey Rugar

//

Sept 2013

User Experience Training / Kelsey Rugar

//

Mar 2010 & 2011

South by SouthWest Interactive

//

Mar 2010 & 2011

South by SouthWest Interactive

//

Mar 2010 & 2011

South by SouthWest Interactive

//

Oct 2007

User Interface Engineering Conference

//

Oct 2007

User Interface Engineering Conference

//

Oct 2007

User Interface Engineering Conference

//

May 1996

Bachelor of Fine Arts / Industrial Design / RIT

//

May 1996

Bachelor of Fine Arts / Industrial Design / RIT

//

May 1996

Bachelor of Fine Arts / Industrial Design / RIT

/
/
/
AWARDS+CONTRIBUTIONS

//

Jun 2016

Free cP Starter Style: Light Dark cPanel UI Dashboard

//

Jun 2016

Free cP Starter Style: Light Dark cPanel UI Dashboard

//

Jun 2016

Free cP Starter Style: Light Dark cPanel UI Dashboard

//

Nov 2015

AMA Crystal Awards

//

Nov 2015

AMA Crystal Awards

//

Nov 2015

AMA Crystal Awards

//

Sept 2013

cPanel Branding Basics: A Guide for Reseller Hosts

//

Sept 2013

cPanel Branding Basics: A Guide for Reseller Hosts

//

Sept 2013

cPanel Branding Basics: A Guide for Reseller Hosts

A one of a kind that solves diverse issues on multiple platforms.

Creativity + Interaction + Experience + Business

ABILITIES

Experienced in web/software applications, user interface, print advertising, industrialized product and interaction designs.

MULTIDISIPLINARY

User Interviews

User Interviews

User Interviews

User Testing

User Testing

User Testing

A/B Testing

A/B Testing

A/B Testing

Rapid Prototype

Rapid Prototype

Rapid Prototype

Grid Based Layout

Grid Based Layout

Grid Based Layout

Behavior Analysis

Behavior Analysis

Behavior Analysis

Responsive Design

Responsive Design

Responsive Design

Info Architecture

Info Architecture

Info Architecture

Wireframe

Wireframe

Wireframe

Digital Marketing

Digital Marketing

Digital Marketing

DEVELOPMENT CODE

HTML

HTML

HTML

CSS

CSS

CSS

PHP

PHP

PHP

jQuery/Javascript

jQuery/Javascript

jQuery/Javascript

NPM/NodeJS

NPM/NodeJS

NPM/NodeJS

Command Line

Command Line

Command Line

Wordpress

Wordpress

Wordpress

Bootstrap

Bootstrap

Bootstrap

Umbraco

Umbraco

Umbraco

Foundation

Foundation

Foundation

SOFTWARE TOOLS

Figma

Figma

Figma

Framer

Framer

Framer

Copilot & ChatGPT

Copilot & ChatGPT

Copilot & ChatGPT

VS Code/Atom

VS Code/Atom

VS Code/Atom

Photoshop

Photoshop

Photoshop

Git/Github

Git/Github

Git/Github

Illustrator

Illustrator

Illustrator

Optimizely

Optimizely

Optimizely

Hotjar

Hotjar

Hotjar

Google Analytics

Google Analytics

Google Analytics

CrazyEgg

CrazyEgg

CrazyEgg

Data Studio

Data Studio

Data Studio

Microsoft 365

Microsoft 365

Microsoft 365

SurveyGizmo

SurveyGizmo

SurveyGizmo

UI is the saddle, the stirrups, & the reins. UX is the feeling you get being able to ride the horse.

Dain Miller

CONNECT

Always open to connecting and chatting — feel free to reach out!

Copyright © 2025

Long Duong